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There are NO hidden fees with Colosseum Online Inc. All possible fees are listed on our hosting...
Can I pay by cheque?No, we only accept PayPal and credit card payments.
Can I receive a printable invoice for my payments?You will receive an electronic invoice by email for every transaction that we process. You may...
Do I have to pay monthly or can I prepay for longer terms?Regardless of what billing term you select (1, 12 or 24 months), prepayment isn't only possible,...
How can I update my billing info?Login to your account and go to My Details. This will allow you to change your...
How do I cancel my account?To cancel your account with us, please submit a service cancellation request by loging into your...
How do I change or update my credit card and billing details?Colosseum Online Inc. does not store your credit card information anywhere on it's...
How do I renew my account?By default, each hosting account that is prepaid monthly or yearly is renewed automatically on...
I have been billed incorrectly. What do I do?If you believe you were incorrectly billed, please submit a ticket to our Billing Department,...